How should brand and customer strategy evolve to account for COVID-19?

This report explores the main shifts in the values and behaviours of New Zealand consumers in response to Covid-19 and the lockdown. Discover which of these shifts have what it takes to impact your business going forward and what this means for your brand and customer experience strategies. We have integrated all of the Covid-19 related work that Kantar has been undertaking both in New Zealand and in key global reference markets into this report.


Please contact david.thomas@kantar.com if you have any questions.

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